This privacy policy sets out how The Material Handling Hub uses and protects any information that you give The Material Handling Hub when you use this website. The Material Handling Hub is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Material Handling Hub may change this policy from time to time by updating this page. You might wish to check this page to ensure that you are happy with any changes. This policy is effective from 25 / May / 2018 .

What we collect

We may collect the following information:

  • Name and job title
  • Email address
  • Any other information you wish to share with us

How we collect the data

We collect this data only when you share it with us, i.e. when emailing us or signing up to newsletter.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal records keeping
  • Marketing communications (we will never bombard you with spam emails!). We will only talk to you about relevant offers you might be interested in.

Who we share this information with

We will never sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

How long we keep the data for

We retain this data for solely statistical purposes and will fully delete it when our relationship ends.

Lawful Basis for Processing Data

Under GDPR we are required to specify the lawful basis for processing any type of personal data. We do it in the following ways:

  • Consent – we may send you occasional marketing messages if you’ve given us consent to do so.
  • Legal Compliance – we may need to process your data if we are required by law to do so, for instance, for fraud or criminal activity purposes.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You have the rights to:

  • Have access to the data we hold on you
  • For the data to be rectified, erased, restricted for processing, or changed.

You may choose to restrict the collection or use of your personal information in the following ways:

  • You can find an ‘unsubscribe’ link in our marketing emails
  • You can contact us by phone or email and request your data to be changed or deleted.

You may request details of personal information which we hold about you under the GDPR (General Data Protection Regulations). This is free of charge. If you would like a copy of the information held on you please write to

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Contact information

The Material Handling Hub are the sole controller and processor of the data held.

If you have any enquiries or issues with regards to how your data is being used, please get in touch with us via the following methods:

The Material Handling Hub